Here’s where I’m going to be speaking, in cyberspace or face-to-face (or in “meatspace” as many cyberpunk and science fiction books call it).  Drop by and say hi, and if you’re attending one of these events drop me a line to tell me what you want me to talk about.

  • September 2010 – “Web Searching 2: Advanced Tools and Tips” – four-week online class for Infopeople
  • September 21, 2010 – “2.0 Services without 2.0 Million Dollars: The Best Free Web Services for Broke Libraries” for the Future of Libraries Conference (San Francisco)
  • September 29, 2010 – “Ebook ‘What Ifs': Issues that Impact Scenario Planning” webinar panel with Matt Hamilton, Josh Hadro, and Bobbi Newman for the eBooks at Libraries: The Tipping Point – Library Journal Virtual Summit
  • October 12, 2010 – “Online Outreach and Marketing” webinar for the Florida Panhandle Library Access Network
  • October 13, 2010: “Mobile Services for Libraries” – Infopeople webinar
  • October 20, 2010 – “Technology for Small Libraries” webinar for the Florida Panhandle Library Access Network
  • October 24, 2010: “UX4Lib: Designing Digital Spaces for Positive User Experiences” with Aaron Schmidt – Internet Librarian Pre-Conference Workshop
  • October 25, 2010: “Digital Managers Sound Off!” with David King, Bobbi Newman, and Matt Hamilton at the Internet Librarian Conference
  • October 26, 2010: Moderating Track A, “Innovation, Risk, & Failure” at the Internet Librarian Conference
  • October 26, 2010: “Fail! Learn! Share!” with other panelists at the Internet Librarian Conference
  • October 26, 2010: “Augmented Reality & Libraries” with Jaap Van de Geer and Erik Boekesteijn at the Internet Librarian Conference
  • October 27, 2010: “Best Free Web Stuff for Broke Libraries” at the Internet Librarian Conference
  • December 9, 2010: “User Experience Design for Web Services” – Infopeople webinar

SJPL app screenshotThe San Jose Public Library‘s mobile app, designed by Boopsie, is now live and works on all platforms: Apple/iPhone, Android, Blackberry, Palm, Windows Mobile, etc.  You can see a live demo of what the app looks like at http://sjpl.boopsie.com.  Go to the same site on your mobile device to be redirected to the appropriate download for your device.  If you’re an Apple or Android user you can also look in the App Store or Marketplace for “SJPL” or “San Jose Library” to find the app.  All I gotta say is: it’s freaking awesome. I’ve been using it to search for and reserve books for weeks, and browse new titles when I’m in long lines.  It’s super easy and super fast.

The features of our app include:

  • a smart catalog search feature that predicts as you type, with summaries and what libraries have copies on the shelf
  • reserve and renew items / check your account
  • RSS feeds with cover images for our newest books, movies, music, and eBooks in different genres, subject areas, and languages
  • location listings with one-click maps to the 19 SJPL locations
  • mobile access to tens of thousands of the library’s online magazines and newspapers through EBSCO Mobile
  • one-click access to calling, texting, or emailing the library staff
  • upcoming events and classes at all of our libraries
  • quick access to the Library’s Facebook and Twitter profiles

The app’s been out for everything but Apple for weeks now, so we resisted publicizing it.  After much kerfuffle with the Apple app store folks (*fist shaking*), including rejection of our app the first time we submitted it, Boopsie finally helped us get it all up and running.  There is still a tweaky bit with the Facebook link in the Apple version (*double fist shaking*) but all in all, most things are happy-go-snappy now.  Give it a try and let me know what you think.

The experience with Boopsie has been good, and working with them was way easier and more cost-effective than trying to build our own cross-platform app.  I would recommend cross-platform development to all libraries–don’t just do an iPhone app.  You’re leaving so many users of Blackberry, Android, and other devices in the dust and saying they don’t matter as much to you.  It’s kind of like the uncool fact that our library eAudioBooks don’t work on Macs. You don’t want to (and should never) alienate people based on their device choices, nor should you or the vendors you use show bias toward or against a particular platform.

If libraries are struggling with the “what do we do with mobile” question, I’d first recommend developing a simple, scaled-down mobile-friendly version of your website.  Second, and if you have the money, I’d recommend working with Boopsie to develop an app for the library.  Mobile web access and mobile app access reach similar, but sometimes different, audiences.  So it’s best to have both, but the website’s more important.  Why?  Because the app requires that not only the user find out there is an app, but make a conscious effort to download it, then an effort to remember it’s there and to use it when they need library stuff.  Not everyone would do that.  But most mobile users would look to see if they can renew books or find directions on the library’s website, and if you have a mobile-happy website, so much the better for you and your customers.

  • Libraries webbies–Check out a new freemium Search Engine Optimization tool from Ginzametrics. http://tcrn.ch/9w8Nvw
  • “I believe that Net Neutrality is the First Amendment issue of our time.” – Al Franken – http://bit.ly/bi68pl
  • From @dweinberger I’m starting a new job as co-dir of Harvard Law’s Library Lab. A very cool place w/ astounding folks. http://bit.ly/bpsYLx Weinberger is the author of Everything is Miscellaneous, in which yours truly gets quoted!

Want to learn more about web search?  I’m teaching a 4-week online class through Infopeople.  There is a cost: $75 for CA folks/$150 for everyone else.  The class starts 9/14.  Find out more at http://infopeople.org/workshop/457

  • Brilliant! RT @sxseventy Today I have invented the sarcasterisk*. It’s for typed sarcasm. Example: Sure, that sounds like a fantastic* idea. My first sarcasterisk* sarcasm: “Oh yes, library eBooks have very flexible* use policies & are easy* to download.” Ta-da!
  • If we believe this we must press library eBook licensing NOW. Via @ALA_TechSource: How Libraries Ensure Ongoing Freedom http://bit.ly/cYrTuX
  • Niiiiiice! Bash that info overload! “Email Sucks. 5 Time Saving Tips” direct (via @kevinrose): http://bit.ly/a0p1aP
  • More free eBooks! From @mashable: 10 Essential Free E-Books for Web Designers – http://mash.to/2rlVw
  • Worth a read. The M Word – Free Ebook on Social Media Marketing (via @DigiLibraryBlog @ALALibrary @scstatelibrary): http://ow.ly/2qMHx
  • A good recommendation from @s_francoeur If you miss the EtherPad service that allowed massive real-time document collaboration, try Sync.in.
    From @PierreTran: 50 Open Source Replacements for Really Expensive Software | Datamation http://bit.ly/cJb8g3 #opensource http://bit.ly/b4tiuG
  • Libraries could totally use this on self checks & kiosks! Miracle Film Turns Any Surface into a Touchscreen (@mashable) http://mash.to/2r39d
  • from @loriayre: New RFID stndrd uses ISIL codes 4 lib locations. US would have 2 use OCLC. Can nonmembers get codes? http://icio.us/5xykgb
  • GetGlue builds social data about media. Way cool. Via @mashable Check in to TV Shows, Movies & More with GetGlue – http://mash.to/2qUMq
  • For my fellow minimalists: From @BoingBoing The nitty-gritty of whittling down your possessions http://bit.ly/ciUmUT
  • Recently Released/Updated Social Media Infographics W/Plenty of Facts & Stats (FB, etc), http://tinyurl.com/2ejcl8e (via @resourceshelf)
  • From @jdysart: Reminder: proposal deadline to speak @ Computers In Libraries 2011 is Sept 15 & will NOT be extended, http://tinyurl.com/396ns2re
  • How Steampunk can Save Librarianship: Libraries Redefined (Part 2), from @pcsweeney – http://bit.ly/9WIPAE

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