Internet Librarian 2010: Designing a Mobile Experience
Dave McLaughlin – Harford County Public Library
Jason Michel & Kwabena Sekyere – Miami University Libraries
Their mobile site is located at http://lib.muohio.edu/m. They wanted to be accessible to as many different mobile devices as possible, so they chose a mobile website instead of an app, using the Drupal mobile module functionality. They have a catalog search, links to their database vendors who actually have mobile-friendly content, ways to contact the library, social media presences, etc. They wanted catalog inter-functionality too, just like Harford, but their ILS vendor (Innovative Interfaces) doesn’t allow it. (Sarah’s note: I always recommend doing a mobile site over a mobile app, but one huge benefit to our Boopsie-created mobile app @sanjoselibrary is that they offer full library user account functionality by screen scraping III’s Millennium patron interface). Once you are able to set up your mobile profile for EBSCO you can send out a static link to get users access. MU Libraries also offers IM, email, phone, and text-a-librarian which they offer through the Google Voice hack. Sekyere demonstrated how the Google Voice hack actually works, which was helpful I think for people not familiar with the service. More libraries are using this hack despite the fact that, strictly speaking, it might violate Google’s terms of service. But hey…why not try? MU Libraries directions interfaces with the iPhone’s mapping system. They will continue to develop.