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David Lee King has a fabulous post from last month on the consequences of ignoring our digital communities.  I know that the same arguments have been made in libraries about ignoring senior populations, ESL populations, teens, and many more though the years I’m sure.  It just still surprises me that attention to any user base needs to be justified….especially when it’s a medium that has the potential to reach most of our users when we’re closed for goodness sake!  OK…I’m calm now.  Anyway, go read David’s post.

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