Librarian in Black Blog – Sarah Houghton

Remember that survey about Instant Messaging in Libraries that Michael Stephens did a while back?  Well–the results are in!  Michael’s post with the results is extensive.  Only a third of respondents report that their libraries use IM for outreach/reference.  I would actually guess that even that depressing number is a little high, based on the audience of Michael’s blog and people who would have seen the survey.  The rest of the results are interesting, and show that IM has not caught on in most libraries, either for staff communication or public service.  Still, a year ago, these numbers would have been even lower.  I’m glad to see things moving along.